Having started my insurance career in the
technology end of our business in the 1960's, I've
seen a stream of innovations which have
dramatically enhanced our ability to serve our
agents and customers. In fact, after 40 years of
experiences incredible improvements in how we do
business, I am seldom impressed with the latest
advancements. However, that perspective changed
dramatically several months ago when I was
introduced to the digital pen technology.
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"Thank you so much for all your help. We are truly spoiled and some do not realize what an excellent support system we have. All of us Roto-Rooter girls and Roto-Rooter techs appreciate you! -THANK YOU!!!!!!!" Kellie (Mobile, AL)
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“This solution allows our field technicians to realize tremendous productivity gains without having to go through the learning curve typically associated with new technology. We’ve eliminated the problems associated with waiting for paperwork to be turned in.” Rita Campbell (Wichita KS)
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After a pilot of the
Linkwriter digital pen, one of the agents from
Colorado thought he would have turn in his pen. He
called the IT department and told them that the
only way they were getting the pen back was to
"pry it from his cold dead fingers." |
